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Power BI Service Login
Power BI Service (app.powerbi.com) is not recognizing a user's organizational account between visits and he is prompted with the new user page each visit. Clearing browser cache/using a different br...
Every time I have seen this it is because the user has multiple profiles set up on their browser and Microsoft is seeing their personal account. I would talk to your user about this and if they have a personal profile on their Chrome or Edge browser instruct them to remove that personal profile from their work computer and only maintain a organizational account on their organizational device.
Hi alcarterRL ,
May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.
Thank you.