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G_Terry's avatar
G_Terry
Regular Visitor
1 year ago
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Power BI Service - Failure to Refresh

     We have a Power BI Desktop report, based on an Access 365 database, that we periodically publish to the Power BI Service. We utilize a gateway server for the Power BI Service connection to the d...
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  • Anonymous's avatar
    Anonymous
    11 months ago

    Hi G_Terry ,

     

    Thank you for the update. Since the gateway has been patched and your admin is reviewing the Access driver registration, you are proceeding correctly. At this stage, it is advisable for your admin to examine the gateway logs on the server, as these logs can help determine whether the issue is related to the Access driver, file path permissions, or the gateway service itself.

     

    If the driver is functioning properly and the logs do not clarify the cause, submitting a support ticket to Microsoft would be the most effective next step, as their team can perform a detailed log analysis and provide further guidance.

    Thank you,

    Tejaswi.

Anonymous's avatar
Anonymous
Not applicable
1 year ago

Hi  G_Terry 

 

I wanted to follow up and see if you had a chance to review the information shared. If you have any further questions or need additional assistance, feel free to reach out.

 

Thank you.

 

Anonymous's avatar
Anonymous
Not applicable
11 months ago

Hi  G_Terry ,

 

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.

Thank you,

Tejaswi.