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martynhale's avatar
martynhale
Frequent Visitor
6 years ago

Power BI Service - Error when Refreshing

I'm having an issue when refreshing a dataset in the service. I've not had a problem in the past. I can refresh the pbix file with no issues. The error message is 'The module named 'Html' has been...
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v-gizhi-msft's avatar
v-gizhi-msft
Community Support
6 years ago

Hi,

 

If my answer has solved your issue, please mark it as a solution for others to see.
Thanks!

 

Best Regards,

Giotto

martynhale's avatar
martynhale
Frequent Visitor
6 years ago

Hi Giotto

 

I'm so sorry for the late response.

I'm not using a gateway - the data source is our website.

 

When I enter my credentials in the service it accepts thems, but when I do a refresh, that's when I get the error. Would it help if I sent you a screenshot of the error?

 

Regards

 

Thanks, Martyn

  • Haidann's avatar
    Haidann
    Helper I
    6 years ago

    i`m having the same issue like yours.

    My solution is to change data source from HTML type to csv type