Forum Discussion

ArchStanton's avatar
ArchStanton
Power Participant
1 year ago
Solved

Power BI Service Error Message

Hi,   I re-published my report earlier today and noticed the following error message, does anyone know what it means and what I can do to fix it?     Thanks
Need Help
Show and Tell
  • ArchStanton's avatar
    ArchStanton
    1 year ago

    Hi, I closed this ticket down a few days ago, the solution was that i had to edit my credentials and re-select my Microsoft account again. Thanks for your assistence with this.

BhavinVyas3003's avatar
BhavinVyas3003
Super User
1 year ago

Even though the error appears in Power BI, it's caused by Azure Active Directory Conditional Access policies applied at the organizational level not by Power BI itself

Power BI uses OAuth tokens to access data (like SQL, SharePoint, etc.). If Conditional Access requires a compliant device to issue or refresh that token, and your device isn’t compliant, the token fails leading to this exact error in Power BI.

To resolve it:

  1. Enroll your device with your company’s MDM provider (like Intune).
  2. Then relaunch Power BI Desktop/Service, and republish or refresh the report.

 

  • ArchStanton's avatar
    ArchStanton
    Power Participant
    1 year ago

    Thanks Bhavin, this is something I will need to speak to my IT department about, this is way over my head!


    Everything was working fine yesterday but today I made a few small updates to measures in the pbix desktop file and when I then this error only occured when I published the report.

    Does this explanation change anything in your opinion?

    • v-hjannapu's avatar
      v-hjannapu
      Community Support
      1 year ago

      Hi ArchStanton,
      Thank you BhavinVyas3003, for your response regarding the issue.

      Thank you  for reaching out to the Microsoft fabric community forum.

      Even though the changes were small, this error is not caused by your edits. It’s likely your company’s security settings changed like device compliance checks.

      Your best step now is to contact IT and ask if your device still meets the compliance rules like being enrolled in Intune. Once that’s sorted, publishing should work again.


      If I misunderstand your needs or you still have problems on it, please feel free to let us know.  
      If the response has addressed your query, please Accept it as a solution and give a 'Kudos' so other members can easily find it

      Best Regards,
      Harshitha.
      Community Support Team

      • v-hjannapu's avatar
        v-hjannapu
        Community Support
        1 year ago

        Hi ArchStanton ,

        Just wanted to check if you had the opportunity to review the suggestion provided?

        If the response has addressed your query, please Accept it as a solution and give a 'Kudos' so other members can easily find it.

         

        Regards,

        Harshitha.