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THEG72
Helper V
Helper V

Power BI Service Error Cant Connect Data

Hi Everyone,

 

Just started getting this error since yesterday on my data set...Can anyone advise if experience same issue? 

 

No Service outages are being reported for Asia Pacific region?

 

Couldn't load the schema for the database model
We couldn't retrieve the data model for this report. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID47edb462-fb42-4c52-b0d3-3d4aa4dca975
Request IDac409f7f-96f0-8be3-87d6-a002f349b607
Correlation ID948f80c8-bc80-e77d-e7ba-1e758fe2bc6a
TimeSun Mar 25 2018 08:26:56 GMT+0800 (W. Australia Standard Time)
Version13.0.4759.155
1 ACCEPTED SOLUTION
v-shex-msft
Community Support
Community Support

Hi @THEG72,

 

it is hard to troubleshooting from such less information and common error message.

Please refer to below link to provide more contents to help us clarify your scenario.

Troubleshooting the on-premises data gateway

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

View solution in original post

1 REPLY 1
v-shex-msft
Community Support
Community Support

Hi @THEG72,

 

it is hard to troubleshooting from such less information and common error message.

Please refer to below link to provide more contents to help us clarify your scenario.

Troubleshooting the on-premises data gateway

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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