Forum Discussion

collinq's avatar
collinq
Super User
6 years ago
Solved

Power BI Service Disables Refresh Notification Needed

Hi all,   I understand that after four refresh fails in a row that Power BI disables refreshing for that report.  Does anybody have a way they have figured out to tell them that this report has bee...
General Comment
Need Help
Tips and Tricks
  • TomMartens's avatar
    TomMartens
    6 years ago

    Hey collinq ,

     

    maybe I'm mixing up something. I got some emails that notify that some automatic refreshes have been paused due to inactivity.

     

    Of course, that's something completely different as pausing the automatic refresh due to prior failures, for this reason, I set something up, that will fail, because I stopped the gateway.

    I will report back in a couple of hours 🙂

     

    Regards,

    Tom

  • TomMartens's avatar
    TomMartens
    6 years ago

     Hey collinq ,

     

    I'm happy to report this, it works but there are some intricacies 🙂

    This is the text of the 3rd email:

    And this is the body of the 4th email:

     

    Be aware of the little phrase: data refresh has been disabled

     

    If your 4th notification does not contain this sentence I would consider this strange.

     

    Regards,

    Tom

collinq's avatar
collinq
Super User
6 years ago

Hi TomMartens ,

 

Yes!  That is exactly what I am looking for.  So, I do get the emails that say that "refresh failed" but I do NOT get the "refresh paused" emails.... is there maybe a separate setting somewhere to enable that piece?

 

 

TomMartens's avatar
TomMartens
Super User
6 years ago

Hey collinq ,

 

maybe I'm mixing up something. I got some emails that notify that some automatic refreshes have been paused due to inactivity.

 

Of course, that's something completely different as pausing the automatic refresh due to prior failures, for this reason, I set something up, that will fail, because I stopped the gateway.

I will report back in a couple of hours 🙂

 

Regards,

Tom

  • TomMartens's avatar
    TomMartens
    Super User
    6 years ago

     Hey collinq ,

     

    I'm happy to report this, it works but there are some intricacies 🙂

    This is the text of the 3rd email:

    And this is the body of the 4th email:

     

    Be aware of the little phrase: data refresh has been disabled

     

    If your 4th notification does not contain this sentence I would consider this strange.

     

    Regards,

    Tom

    • collinq's avatar
      collinq
      Super User
      6 years ago

      Hi TomMartens ,

       

      I want to thank you for testing this and spending effort on this answer.   I truly appreciate it!   We were able to find the "data refresh disabled" for one report.  We did NOT receive that email for the other report - the one we have been testing with.  Perhaps they only send it for one of the reports in a workspace if they all fail?  (We had three reports in the workspace, all three failed, we received three emails on all of them, we received the fourth email on one of them about that one being disabled - which, was not the one we were testing the "why we didn't get an email about this".)

       

      Thanks again for your help!