Forum Discussion
Power BI Service Dataset Refresh Keeps Spinning
Hi liangp ,
First of all, could you please restart the gateway to troubleshoot issues with the gateway?
Could you please check whether there are RLS or complex logic operations in the report Optimize the report , check if there are other datasets in this workspace refreshing at the same time.
Whether the workspace capacity is sufficient?
Whether there is a refresh timeout problem?
Is it stuck all the time or will there be an error message at the end?
If there is any Please provide the error message.
Hope this helps you.
Best Regards,
Community Support Team _Yinliw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
thanks, it looks like it finally came back with an error after 5 hours. it was a credential error on the gateway, so I think I have a path forward now. I don't have access to the gateway configuration at my organization so I will have to reach out to others.
Hi liangp ,
If you need to reconfigure or take over the gateway, you can refer to the following document to deal with the problems encountered during the configuration or takeover of the gateway.
Troubleshoot the on-premises data gateway | Microsoft Learn
Hope this helps you.
Best Regards,
Community Support Team _Yinliw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi liangp ,
Did your problem solve?
If so, could you please mark the answer which helped you?
Best Regards,
Community Support Team _Yinliw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.