Forum Discussion
Power BI Service | App Disappearing
Hi Anonymous ,
Permissions of this App, which type of it access?
Entire organization:
You can use feature this app on Home. This will display this app in the Featured section on Power BI Home for people with access, even if the user has not installed this app.
Specific individuals or group:
You can install this app automatically for users when you update app. Also the function feature this app on Home agree to work under this situation.
unable to add it to favourites. if you remove the access of this user, the user had added it to favourites before, and you add access for this user again, he can not add to favourites via the stars icon on the left-top of this app.
Or you can share more detail about this case, if you need more help.
Best Regards
Community Support Team _ chenwu zhu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thanks for the detailed reply!
The user is part of a group which has permissions to access the app. There are over 200 users in this group, none of the others have experienced this issue. To my knowledge, access has never been revoked and re-applied. The app is also, set to 'Install Automatically.'
I will try to see if 'Featuring' has any benefit, but ultiamtely it doesn't seem like it's a permission issue. He can go to 'Get Apps' and get straight to the app, but as soon as he navigates away from the page and returns it's gone - as if it was never installed in the first place.