Power BI Service AWS

Hi Experts,

I retrieved an AWS database via Power BI Desktop and built a report. The owner/admin of the database has approved my IP address. I have published the report in the Power BI Service environment. In Power BI Desktop, I can refresh the report.

The problem:

I can't refresh the report in Power BI Service. I see so many options online, but don't know what the best solution is. I'm curious what the cheapest/easiest solution is possible. For example, I am thinking of:

- Can the AWS database owner/admin approve/whitelist the IP address of powerbi.com?

I'd really like to hear how you look at this.

Thanks!!!!

KG,

John