Power BI Report Timeout Error - rsQueryTimeoutExceeded (225 sec) on PPU Capacity

[FrauLehmann]

Hi everyone,

I’m experiencing a timeout issue with one of my reports in Power BI Service and would appreciate any guidance.

My environment

• Power BI Service (Cloud)

• PPU (Premium Per User) capacity

• The report and visual worked perfectly until yesterday, local everythings works fine as well

The issue

Since yesterday, one of my visuals fails to load and returns a timeout error after 225 seconds. The report was functioning normally before this occurred.

Error Details:

Underlying Error: rsQueryTimeoutExceeded

More details: The XML for Analysis request timed out before it was completed. Timeout value: 225 sec.

Correlation ID: c0ebaf9f-8430-47e1-7bc2-ca85d84e22ad

Activity ID: 9c1b57c8-7b47-417e-9a17-0e6374aaa1e0

Request ID: c7c5aa0b-c4fc-4533-a235-89448569bc14

Time: Fri Oct 17 2025 10:57:29 GMT+0200 (Mitteleuropäische Sommerzeit)

Service version: 13.0.26862.32

Client version: 2510.1.26370-train

Cluster URI: https://wabi-germany-west-central-primary-redirect.analysis.windows.net/

Has anyone experienced similar timeout issues with PPU capacity recently?

Thanks in advance

[v-karpurapud]

Hi @FrauLehmann 

We have not received a response from you regarding the query and were following up to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.

Thank You.

[v-karpurapud]

Hi @FrauLehmann 

Thanks for reaching out to the Microsoft fabric community forum. 

I would also take a moment to thank @nandic  for actively participating in the community forum and for the solutions you’ve been sharing in the community forum. Your contributions make a real difference.

I hope the below details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you 

Best Regards, 
Community Support Team  

[nandic · Accepted solution]

Hi @FrauLehmann ,

Do you have any comparison regarding amount of data today vs yesterday?

I suppose only one complex dax metric is the issue.
Open the report, select the visual which returns timeout issue and one by one delete dax metrics from the visual. Once you delete the one with the issue, data will be show on the visual.
We can focus on that specific dax metric.

Provide here dax of that metric, data model screenshot and amount of data and we will see if it can be optimized.

Cheers,
Nemanja