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kritchensBMcD's avatar
kritchensBMcD
Advocate III
7 years ago

Power BI Publisher for Excel Add-In Issue - Possibly with Authentication

Hello all,

 

I have a pecular issue with this add in. When I attempt to get data from Sharepoint Online, and I use a microsoft account to login to my organizational account, the popup box that should allow me to login or select my account never shows up.

 

When I disable the add in. it works as expected.

 

Here are the two differences

 

With Add in:

 

Without add-in

Need Help

1 Reply

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    7 years ago

    Hi kritchensBMcD,

     

    It runs well in my test. I would suggest you try these actions below.

    1. Delete the cache and try again. Please refer to delete-your-office-document-cache.

    2. Delete the stored credentials. 

    3. Did you use the compatible version of add-in? 64 bit or 32 bit?

    Power_BI_Publisher_for_Excel_Add_In_Issue_Possibly_with_Authentication

     

     

    Best Regards,
    Dale