Forum Discussion

AdrianM's avatar
AdrianM
New Member
9 years ago

Power-BI Pro licensing

Hello,   I can't activate my Power-BI Pro license from https://my.visualstudio.com/benefits. When I try to login in my existing account i get this error: "The user account you selected does not mee...
Need Help
Anonymous's avatar
Anonymous
Not applicable
9 years ago

AdrianM Are you using a work email or email from a domain you own? It can't be "hotmail", "gmail", etc.

  • AdrianM's avatar
    AdrianM
    New Member
    9 years ago

    Anonymous I'm using a work email.

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      AdrianM What does the environment look like? I can't say I've heard of activating a sub via that method as it's handled in O365 (to my knowledge). Is Azure AD set up, are you an admin? There are controls admins can take to not allow sign up, but typically that throws a different error.

      • AdrianM's avatar
        AdrianM
        New Member
        9 years ago

        This is what the environment looks like:

         

        Visual Studio Benefits View

        Edit: Anyways my issue has solved itself. I think it was a refresh issue. (I still have the issue)

         

        When I try to sign in into my existing account in https://portal.office.com I got an error: "You have not permission to enter this page or perform this action."  with an Correlation ID.