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Anonymous
Not applicable

Power BI Premium Metrics App not able to install

I was Power BI admin and as well as capacity admin. I have install Premium Metrics App before and was able to access the reports. For some reason, i deleted the app after few days after install. Now, I am trying to install again, when i click on Get Now, the below is the screen that i am getting... 

Premium Metrics App.PNG

Even after clicking the above image, it is taking me to no where... Any help would be greatly apprecited!! Thanks!!

4 REPLIES 4
mihalykavasi
Advocate I
Advocate I

I & my colleague have exactly the same issue with one of our clients. They have 4 separate capacites (P1, P2s), I am a capacity admin but not a PBI admin. 

V-pazhen-msft
Community Support
Community Support

@Anonymous 

For such unknown issue that we cannot reproduce, it is recommended to post to issue forum or create a support ticket.

 

Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

venal
Memorable Member
Memorable Member

@Anonymous 

Can you please share the below details.

1. Premium Capacity (P1/2/3)

2. Have you tried the same with the other users.

 

Frankly saying i also tried to re-pro the issue, But i dont have any Premium Capacity from my end.

 

If the issue is persist, please create a support ticket to investigate the issue.

 

Did I answer your question? Mark my post as a solution! Appreciate your Kudos!!
In case it does not help, please provide additional information and mark me with @

 

BR

venal.

Greg_Deckler
Super User
Super User

Haven't seen any reports of that, You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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