Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
jesus_perez_alv
New Member

Power BI Premium Capacity metrics issues (empty data)

Hello all,

I have installed "Power BI Premium Capacity Metrics" app, but I have encountered the following issues:

- The report contains some sections which are empty (query metrics, cpu consumption, etc.), even though I have configured several workspaces and datasets which are constantly being used. Also, in the list of workloads, instead of showing "workflows" and "datasets", it just displays one item: "error".

image.png

- The dashboard displays a lot of metrics as "blank".image.png

 

 

Does anyone know what the problem could be?

Thanks in advance,
Jesús.

3 REPLIES 3
Anonymous
Not applicable

Hi @jesus_perez_alv ,

 

Be patient. It takes a few minutes to install and refresh metrics. If the app shows blank metrics, press F5 to refresh your browser.

37.png

 

Reference: https://powerbi.microsoft.com/en-us/blog/premium-capacity-metrics-app-new-health-center-with-kpis-to...

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

swise001
Continued Contributor
Continued Contributor

@jesus_perez_alv 

How long as the Capacity Monitoring App been installed?  Has there been enough time for the data to roll over into it (at least 24 hours?)

Hello @swise001 ,

I installed the app 15 days ago. Some data is available (i.e. I can see metrics about datasets, refreshes, queries etc.), but not about system metrics

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.