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sergeiGKS's avatar
sergeiGKS
Frequent Visitor
8 years ago
Solved

Power BI Online error occured

When I open https://app.powerbi.com/  I have the following error:

 

A problem has occurred.
Try again later.
TECHNICAL DETAILS
An unknown error has occurred. If this error persists, provide the following information when requesting assistance.
Date and Time: 2018-05-08 01: 24: 13Z
Activity ID: 7fca0722-72d2-44d9-8c36-63b713dbad8a

 

 

 

Need Help
  • v-yuta-msft's avatar
    v-yuta-msft
    8 years ago

    Hi sergeiGKS,

     

    Please clear the browser cache and try again. If the error still occurs, could you please share the fiddler trace when the error happens?

     

    Regards,

    Jimmy Tao

3 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    8 years ago
    Hi there, have you tried logging in via Incognito Mode to see if the error persists?
  • v-yuta-msft's avatar
    v-yuta-msft
    Icon for Community Support rankCommunity Support
    8 years ago

    Hi sergeiGKS,

     

    Please clear the browser cache and try again. If the error still occurs, could you please share the fiddler trace when the error happens?

     

    Regards,

    Jimmy Tao