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blindeye's avatar
blindeye
Icon for Advocate II rankAdvocate II
9 years ago
Solved

Power BI Live Service Connection - when will this be out of preview mode?

When Live Service Connection became available as a preview feature in April, it appeared to be exactly the solution our business needed - I could maintain one central dataset and build all my organiz...
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  • v-ljerr-msft's avatar
    v-ljerr-msft
    9 years ago

    Hi blindeye,

     

    I just verified that the issue should be fixed now. However, to apply the fix for the user who has this issue originally(shared before the fix), we may need to firstly stop sharing the dashboard with him, then reshare the dashboard with him. :smileyhappy:

     

    Regards

v-ljerr-msft's avatar
v-ljerr-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi blindeye,

 

The fix is checked in and it will be deployed 3 weeks from now as part of 8.1 train. :smileyhappy:

 

Regards

blindeye's avatar
blindeye
Icon for Advocate II rankAdvocate II
9 years ago

Should this now be working with the release of the new August update? Because it isn't - the first user I tested it with is still getting the "there is an error with one or more tiles" message at the top of one dashboard shared with him, although another (with only one tile, linking to a report on his personal activity) is working correctly...

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Hi blindeye,

     

    I just verified that the issue should be fixed now. However, to apply the fix for the user who has this issue originally(shared before the fix), we may need to firstly stop sharing the dashboard with him, then reshare the dashboard with him. :smileyhappy:

     

    Regards

    • blindeye's avatar
      blindeye
      Icon for Advocate II rankAdvocate II
      9 years ago

      Wonderful stuff, it now appears to be working as intended!

       

       

       

      • blindeye's avatar
        blindeye
        Icon for Advocate II rankAdvocate II
        9 years ago

        Well, I may have gif'd prematurely. Whilst the latest update seems to have fixed the issue for existing users (after un- and then re-sharing), I've now encountered the same issue again for two new users who signed up for their Pro trials on Friday and then tried to access a new dashboard based on the same Live Service Connection as all the others in our organization.

         

        2 other people who've had Pro trials for several weeks can access the dashboard and click on the tiles to access the reports - the new users get the same "there is an issue with one or more tiles" message that's become so familiar to me. Any ideas? Is there lag-time in granting access to new users?