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blindeye's avatar
blindeye
Icon for Advocate II rankAdvocate II
9 years ago
Solved

Power BI Live Service Connection - when will this be out of preview mode?

When Live Service Connection became available as a preview feature in April, it appeared to be exactly the solution our business needed - I could maintain one central dataset and build all my organiz...
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  • v-ljerr-msft's avatar
    v-ljerr-msft
    9 years ago

    Hi blindeye,

     

    I just verified that the issue should be fixed now. However, to apply the fix for the user who has this issue originally(shared before the fix), we may need to firstly stop sharing the dashboard with him, then reshare the dashboard with him. :smileyhappy:

     

    Regards

v-ljerr-msft's avatar
v-ljerr-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi blindeye,

Users are constantly (but unpredictably) faced with dashboard tiles that won't link through to the relevant reports, or warnings that the visualisation is no longer available when live pages are pinned. There's no consistent solution for giving people access, it's a trial-and-error combination of un-sharing and re-sharing dashboards, un-pinning and re-pinning tiles and it's causing massive frustration throughout the company. I've seen (and brought attention to) this situation happening with other users, but there's never really been a satisfactory answer given.

I just verified that this issue was already reported internally and the Product Team are still working on it. The fix should be available soon. I will try to confirm with the Product Team to see what the ETA for this fix is, and post back if there is any feedback. :smileyhappy:

 

Regards

  • blindeye's avatar
    blindeye
    Icon for Advocate II rankAdvocate II
    9 years ago
    v-ljerr-msft wrote:

     

    I just verified that this issue was already reported internally and the Product Team are still working on it. The fix should be available soon. I will try to confirm with the Product Team to see what the ETA for this fix is, and post back if there is any feedback. :smileyhappy:

     

    Regards

     

    Hi v-ljerr,

     

    Any further news on this fix? It's really causing me a huge amount of disruption and inconvenience as I'm having to constantly send screenshots of visualisations to people on request rather than them being able to access their own information which was the whole point of adopting Power BI in the first place.

    • v-ljerr-msft's avatar
      v-ljerr-msft
      Icon for Microsoft Employee rankMicrosoft Employee
      9 years ago

      Hi blindeye,

      The live connected report has a package different from model's package. This is by design. The report object not returned as part of AppMetaDAta and GetDashboard API for a shared dashboard is a bug.

       

      We are working on a fix for this issue. I will let you know the commit data once the fix is checked in.


      I just verified that the Product Team have already find the cause of this issue, and they are working on a fix for this issue. I will post back once the fix is checked in. Smiley Happy

       

      Regards

      • blindeye's avatar
        blindeye
        Icon for Advocate II rankAdvocate II
        9 years ago

        Encouraging news, many thanks for your help so far.