Forum Discussion

sushovan93's avatar
sushovan93
Icon for Advocate I rankAdvocate I
1 year ago
Solved

Power BI Gateway not generating log files after cluster configuration

We are facing an issue where the Power BI On-premises Data Gateway is not registering log files. In July, we configured a new gateway cluster. I set the logs folder path on the gateway configur...
  • sushovan93's avatar
    1 year ago

    I figured out the issue.. its about access on the custom folder path I was setting for the logs. Somehow when I tried to share the same folder with different user for my log refresh the NT Service\PBIGWuser was losing the access on the folder and the logs were not registering anymore. when I created a new folder and set the path it started registering the logs agai. but I still have to figure out how can I share that folderto other svc user on the system to set up a gateway connection for reporting.