Forum Discussion
Power BI Gateway Refresh Failure
Hi Everyone,
error i will get when refreshing one of the report ( More information below)
Last refresh failed: Wed Oct 14 2020 17:27:52 GMT+1100 (Australian Eastern Daylight Time)
| Cluster URI: | WABI-AUSTRALIA-SOUTHEAST-redirect.analysis.windows.net |
| Activity ID: | 9e374fca-aa7e-432e-89e9-afe194d05ce1 |
| Request ID: | 54cb7541-8f90-fe8f-4c13-d56c6706d121 |
| Time: | 2020-10-14 06:27:52Z
local refresh is fine another report with files that is 200MB refresh fine only different between the fail report and the 200MB report is the data source type is different, one is Folder Type(failed) and the other is file type
what am im missing here??
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8 Replies
- lbendlinSuper User
one thing missing in your post is the complete error message.
- orange_juiceRegular Visitor
Hi Mate
that is the only message i get
- lbendlinSuper User
That is indeed very sparse. Does it work on the desktop? What's the data source? File folder or Sharepoint Folder? If the former, do you have a gateway?
- orange_juiceRegular Visitor
Thanks for your reply again mate
local desktop refresh works fine
data source is excel file but we are loading it as a folder level due to more excel files will be added to that folder for the report later on
we are currently using an on premise enterprise gateway to our file server
- lbendlinSuper User
does the gateway say anything about missing credentials? You didn't skip the connection test, did you?
- orange_juiceRegular Visitor
hey mate,
nope cant see anywhere it say missing credentials, i didnt skip the connection test
have tried using even admin credentials, as i was scared could be permission level but that didnt work either
i just downloaded the gateway log, but there is heaps of files in there, any idea which one i should be looking at?
thanks again mate
- lbendlinSuper User
The Error files, but they are notoriously hard to read.
Do you have a Pro license? In that case you can raise a ticket with Microsoft.
- orange_juiceRegular Visitor
Hi Mate
Job lodged, thanks for your help
but i did another test, i reduce the size of the excel from 60MB to a few kbs it work, refresh work fine!!
problem is i had another report that has a data source connecting to an excel file that is 200MB have no issues!!!