Power BI Gateway Issues

Hey all,

I'm currently trying to take over a report and dataset, but whenever I do the gateway breaks. I have admin access to the gateway, but it will not let me configure the gateway properly. When I watch my coworker take over the report, he is able to select the sources/points in the gateway and add them to the needed data sources. When I try to take over, the options to select existing sources/points do not exist, and the gateway tries to make me create new sources/points. What errors may be persisting that would not allow me to select existing sources/points?

Let me know if more information is needed. I am referring to them as sources/points because I can not find the correct term for them at this time.

Any help is appreciated.