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YashikaAgrawal's avatar
YashikaAgrawal
Post Patron
1 year ago
Solved

Power BI Gateway Issue

Hi,   Working on Power BI tenant migration, from INFY tenant to TATA tenant. In INFY, portal.azure [email protected] is Member. In INFY, portal.azure [email protected] is Guest.   In INFY gateway for a p...
Need Help
  • v-hjannapu's avatar
    v-hjannapu
    1 year ago

    Hello YashikaAgrawal,
    Thanks for followup

    cross-tenant gateway usage is not supported in Power BI. Gateways are tightly bound to the tenant where they are installed, and cannot be shared across tenants, even if the user is added as a guest in the other tenant.

    So in your case, even though [email protected] is added as a user to the gateway in INFY tenant, the gateway will still only work within the INFY tenant Power BI environment. It won’t be accessible from the TATA tenant.

    To make it work in the TATA tenant, the gateway will need to be installed and configured under the TATA tenant separately.


    Hope this helps if you have any queries we are  happy to assist you further.
    Regards,
    Harshitha.

GilbertQ's avatar
GilbertQ
Super User
1 year ago

Hi YashikaAgrawal 

 

What happens if you go to your new tenant and invite the Swiss_test account as a guest account from the Azure portal? What happens then?