Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Power BI Gateway Issue

  Description: We are encountering a recurring issue with our Power BI gateway. The error message we're receiving is: Data source error: {"error":{"code":"DM_GWPipeline_Gateway_AdoNetProviderOpen...
Need Help
andres777's avatar
andres777
Advocate III
2 years ago

Hi Nick, 
Did you or Microsoft ever found the fix for the issue or workaround for these TimeOuts?
I'm getting the same error connecting a regular Power BI dashboard to SQL Server...
Thanks
Andres Martinez

OFBReporting's avatar
OFBReporting
Frequent Visitor
2 years ago

we started experiencing the same issues today, for no apparent reason. Struggling to get some responses as to why, or even get things back up and running

  • NickMac's avatar
    NickMac
    Frequent Visitor
    2 years ago

    Hi all,

     

    Some interesting observations.

     

    As of the 11/6 we now have 4 x 8vpu machines acting as on-premise gateways for our production cluster. 

     

    BUT the strangest observation was that from the 1/6 we are no longer seeing the ADO gateway error ? 

    We didn't implement additional gateways till the 11/6.

     

    Has anyone else noticed that the issue is no longer appearing ? Coincidence with a change in the service ?

     

    We will let this configuration run for the next week to see if we observe any issues and then as an experiment start turning off the additional machines back to the original configuration to see if the problem re-appears.

    We need to be conclusive as to whether additional additional gateways and costs to our environment has actually solved the issue.

     

    Will let the community know the outcome.

     

    Nick