Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Power BI Gateway Issue

  Description: We are encountering a recurring issue with our Power BI gateway. The error message we're receiving is: Data source error: {"error":{"code":"DM_GWPipeline_Gateway_AdoNetProviderOpen...
Need Help
NickMac's avatar
NickMac
Frequent Visitor
2 years ago

Hi all,

 

We are also seeing this same issue appearing intermittently wihtout any root cause. We are running Power BI service with High Availability Gateways all within Azure. We are on premium capacity.

We execute 6 dataset refreshes every 5 minutes via an API call. We get this error many times a day. I'm raising a support ticket to Microsoft to get further investigation as to how this can happen ? We are questioning the reliability of the Power BI service to provide the level of service we need at such a high cadence of refreshes.

 

DM_GWPipeline_Gateway_AdoNetProviderOpenConnectionTimeoutError

 

All our gateways are upto date our data sources some of which are Cloud Based are always there. 

 

No root cause / no reason for these failures.

 

Please let me know if anyone comes across a root cause for these.