Forum Discussion
Power BI Gateway Is Online But Cannot Connect To Data Sources
So this is a strange one. I have a gateway that refreshes reports that are based on excel sources and an ODBC connection. It used to run fine until day before yesterday. I thought it was because the ...
aj1973Apparently, the server machine needed to be restarted and updated which fixed the problem. I feel so dumb right now but thank you for being so helpful, you really added to my reportoire of troubleshooting.
Unable to update connection credentials. Unable to connect to the data source. Either the data source is inaccessible, a connection timeout occurred, or the data source credentials are invalid. Please verify the data source configuration and contact a data source administrator to troubleshoot this issue.
The message above. I know the credentials are correct, because they worked for months before and we did not change the credentials at the source.
