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MHedley's avatar
MHedley
Regular Visitor
9 years ago
Solved

Power BI Embedded sporadically unable to load data for some visuals

Two Visuals in our report are getting the error "Couldn't load the data for this visual" when viewed embedded. One seems to happen sporadically, while the other consitently fails. Other visuals in th...
  • MHedley's avatar
    MHedley
    9 years ago

    WHen I click Create Support Ticket I do not get those options. I get prompted to log in despite already having done so.

     

    I have managed to resolve the issue I was having by reworking most of the query transformation into a SQL view and not using the features in Power BI.

v-huizhn-msft's avatar
v-huizhn-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi MHedley,

For you issue, you can create a support ticket(highlighted in yellow background) here. 



Thanks,
Angelia

MHedley's avatar
MHedley
Regular Visitor
9 years ago

Hi Angelia,

 

I had tried to do just that before posting but when I click that link it asks me to sign in, when I click the sign in link I get routed to Power BI, and when I return to the support page it again asks me to sign in, causing a bit of an inescapable loop.

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Hi @MHedley,

    After you click the "Create Support Ticket", you will get the following screenshot.



    Then please search if there is similar issue, if there is not, you can click "Continue to support ticket"


    Best Regards,
    Angelia

    • MHedley's avatar
      MHedley
      Regular Visitor
      9 years ago

      WHen I click Create Support Ticket I do not get those options. I get prompted to log in despite already having done so.

       

      I have managed to resolve the issue I was having by reworking most of the query transformation into a SQL view and not using the features in Power BI.

      • insoluzioni's avatar
        insoluzioni
        Icon for Advocate I rankAdvocate I
        9 years ago

        So we could assume that the best way to work with Embedded is to hold on to good ol' SQL views...

        They could change the name to Power Embedded, because the "BI" part doesn't work. :smileyfrustrated: