Forum Discussion

freswood's avatar
freswood
Helper I
9 years ago
Solved

Power BI Down?

Hi all, is anyone else having issues with Power BI? I can't seem to publish any reports (it loads infinitely), and none of the titles are loading on any of my charts or KPIs. Another user in my organisation is having the same issue.

 

I'm located in Melbourne, Australia.

Need Help
  • v-ljerr-msft's avatar
    v-ljerr-msft
    9 years ago

    Hi freswood,

     

    Do you still have the same issue now? 

     

    You can check the service status, outage, awareness on Power BI Support page. And there is not service outage for all regions now. :smileyhappy:

     

     

    Regards

24 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Hi All,

     

    Anyone experiencing issues with PowerBI?

    After I login to the PowerBI Portal, I get the PowerBI symbol in the middle of the page trying to load.

     

    Checking if other organisation experiencing the same issue.

     

    I'm located in Sydney, AUS

    • sfmike99's avatar
      sfmike99
      Advocate II
      6 years ago

      Still down for me in San Francisco, and as others noted no indication of issues on the support page. Given the breadth of the outage this seems like marginal monitoring. 

       

  • KarlinOz's avatar
    KarlinOz
    Advocate III
    6 years ago

    Down for us as well. We're in Australia. Multiple users browsers and machines. We are just getting the pulsing logo on a grey background that others have described. Has been down for at least an hour so far. Tried clearing browser caches and restarting machines with no resolution.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Down for us as well in Australia. The support page now says - "Power BI customers may experience issues accessing Power BI. Engineers are investigating the issue."

      Looks like Microsoft is aware of the issue - hopefully it's fixed soon!

       

      https://powerbi.microsoft.com/en-us/support/

      • oberthju's avatar
        oberthju
        Advocate III
        6 years ago
        Down un Paris France as well at 3am in thé morning. This is a bit frightening. Home it will rénover vert quickly.
  • v-ljerr-msft's avatar
    v-ljerr-msft
    Microsoft Employee
    9 years ago

    Hi freswood,

     

    Do you still have the same issue now? 

     

    You can check the service status, outage, awareness on Power BI Support page. And there is not service outage for all regions now. :smileyhappy:

     

     

    Regards

    • freswood's avatar
      freswood
      Helper I
      9 years ago

      Hi there, thanks for your reply. The problem resolved itself after about 15 minutes. At the time there were no outages recorded on the Support page.

      • cyan's avatar
        cyan
        Helper I
        8 years ago

        Hi v-ljerr-msft, 

         

        I had the same issue today and it was solved soon by itself, but nothing was mentioned on the Support Page, is it possible to receive an email in such cases specially that the Support page status doesn't seem to be updating in real time.

         

        Thanks

  • Axel_H's avatar
    Axel_H
    Frequent Visitor
    7 years ago

    Same issue here, cannot access the online version. 

    • bookhouseboy's avatar
      bookhouseboy
      Helper I
      7 years ago

      Same here. I'm in Germany. All I see is the "injured owl" graphic.

  • davidmcdermott's avatar
    davidmcdermott
    New Member
    7 years ago

    Based in UK - I have been having this issue since (I noticed it at) 13:20. Still just hangs indefinately when trying to login through the service, just shos a flashing logo and doesn't load any content ... Services status has shown as OK (I guess because you can get to the login page), but definately hasn't been usable for last 40 mins.

  • PBI_Curve's avatar
    PBI_Curve
    Helper I
    7 years ago

    Down here in Ireland. Can't access service and can't log in to account on Desktop.

    • oberthju's avatar
      oberthju
      Advocate III
      7 years ago

      Same here from France => 

       

      Un problème est survenu. 
      Réessayez plus tard.
      DÉTAILS TECHNIQUES
      Une erreur inconnue s'est produite. Si cette erreur persiste, fournissez les informations suivantes lors de la demander d'assistance.
      Date et heure : 2019-01-15 14:05:33Z
      ID d'activité : d11212f1-ab2f-409e-a509-a223ebe00376