Power BI Down for our Business - Anyone Else?

[USABB_Data]

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TECHNICAL DETAILS
Power BI was unable to read the application metadata. Please check the Power BI service status in the below support page and try again later.

Date and Time: 2022-08-02 13:26:27Z

Activity Id: 287c251f-a9bd-4e02-b0af-46dde6569423

Request Id: a0ecff6f-dad2-4057-9e1e-6fa044f005da

[SeniorEngineer]

I have had this issue for approximately 33 hours now. Unfortunately, none of the suggested fixes seem to work.

[Anonymous · Accepted solution]

Hi @USABB_Data ,

If the tenant is located in east us, you may encounter this problem. Now the issue Already relieved.

If the tenant is nit located in east us, may be caused by the following:

• User account was closed or disabled or deleted.
• Azure Private links was enabled and pubic internet access was disabled in the tenant settings
• Failed to retrieve metadata probably due to user's cookie failure

If this happens and recovers in a short time, it may be due to server-side maintenance. This is only a temporary failure, the So there is no need to worry too much.

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[tkueco]

They fessed up, engineers are working on an issue localized to the US East region (hey, that's me!)

[tkueco]

"Planned maintenance". Hmmmm... 

[OFBReporting]

completely down for our ORG too. even desktop version seems to be having some issues. first noticed at 8:45am est

[OFBReporting]

slowly coming back up for us. 

[tkueco]

Seconded. Our org is also experiencing the same issue. We reported it in 365 Admin center as an incident. We cannot access anything (datasets, workspaces, reports, homepage, etc.) inside the Power BI online service.

[USABB_Data]

Ours seems to be coming back now.  Appears to be around 30-45 minutes of outage time.  @tkueco If you don't mind, let me know what they respond with on the incident.

[USABB_Data]

Nevermind, it is back down.  I logged a global ticket as well.

[cashworth]

I am having issues and now I cannot even sign in.