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USABB_Data
Helper I
Helper I

Power BI Down for our Business - Anyone Else?

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TECHNICAL DETAILS
Power BI was unable to read the application metadata. Please check the Power BI service status in the below support page and try again later.
Date and Time: 2022-08-02 13:26:27Z
Activity Id: 287c251f-a9bd-4e02-b0af-46dde6569423
Request Id: a0ecff6f-dad2-4057-9e1e-6fa044f005da
 
1 ACCEPTED SOLUTION
v-rongtiep-msft
Community Support
Community Support

Hi @USABB_Data ,

If the tenant is located in east us, you may encounter this problem. Now the issue Already relieved.

If the tenant is nit located in east us, may be caused by the following:

  • User account was closed or disabled or deleted.
  • Azure Private links was enabled and pubic internet access was disabled in the tenant settings
  • Failed to retrieve metadata probably due to user's cookie failure

If this happens and recovers in a short time, it may be due to server-side maintenance. This is only a temporary failure, the So there is no need to worry too much.

 

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

9 REPLIES 9
v-rongtiep-msft
Community Support
Community Support

Hi @USABB_Data ,

If the tenant is located in east us, you may encounter this problem. Now the issue Already relieved.

If the tenant is nit located in east us, may be caused by the following:

  • User account was closed or disabled or deleted.
  • Azure Private links was enabled and pubic internet access was disabled in the tenant settings
  • Failed to retrieve metadata probably due to user's cookie failure

If this happens and recovers in a short time, it may be due to server-side maintenance. This is only a temporary failure, the So there is no need to worry too much.

 

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

tkueco
New Member

They fessed up, engineers are working on an issue localized to the US East region (hey, that's me!)

Screen Shot 2022-08-02 at 10.34.10 AM.png

 

tkueco
New Member

"Planned maintenance". Hmmmm... Screen Shot 2022-08-02 at 10.02.39 AM.png

 

OFBReporting
Frequent Visitor

completely down for our ORG too. even desktop version seems to be having some issues. first noticed at 8:45am est

slowly coming back up for us. 

tkueco
New Member

Seconded. Our org is also experiencing the same issue. We reported it in 365 Admin center as an incident. We cannot access anything (datasets, workspaces, reports, homepage, etc.) inside the Power BI online service.

Ours seems to be coming back now.  Appears to be around 30-45 minutes of outage time.  @tkueco If you don't mind, let me know what they respond with on the incident.

Nevermind, it is back down.  I logged a global ticket as well.

I am having issues and now I cannot even sign in.

 

cashworth_0-1659449522833.png

 

cashworth_1-1659449535484.png

 

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