Forum Discussion
Power BI Data Refresh Works in Desktop but not Online Refresh (scheduled or manual). All Cloud data
Memorable MemberAnonymous
I have few queries,
1. whats are the data sources
2. Connectivity mode (Import/Direct Query)
3. what is the error message while tryting to apply manual / scheduled refresh.
Suggested Steps:-
==========
1. Open the PBIX file in Power BI Desktop and goto File >> Options & Settings >> Options >> Clear the cache (Data, Q&A Cache)
2. Home >> Edit Queries >> Edit Queries
3. Refresh Preview >> Refresh All the tables with the right credentials for the data.
4. Click on "Close and Apply".
5. Home >> Refresh, Save the file and Publish.
6. Now check with the "Refresh Now/ Schedule Refresh"
7. Before applying the 6th step, just go to dataset >> select the data set >> at the end 3 dots >> settings >> Check for "Data Source Credentials" tab - Edit Credentials and apply with the right credentials to evaluate it.
8. Now try with refresh (On-demand/Scheduled)
9. If the issue is persists, please share the error message.
Hope it wil resolve your issue.
If this post helps, then please consider Accept it as the solution to help the other members find it more
If this post was helpful may I ask you to mark it as solution and click on thumb symbol?
Thank you for your help venal . Answers to your questions below
1. Project Online & SharePoint
2. Direct Query
3. There is not an error message.... It appears to refresh in Power BI Online, but no changes appear. When I go to desktop and do the same thing, the changes appear.
I followed your troubleshooting steps. I double checked my credentials were the same in both desktop and online. I re-signed in to my credientails in Online as well. To test, I made a quick update in Project Online before refreshing again in Power BI Online. The change did not show up. I tested in Power BI Desktop and the change did show up....
- venal
Anonymous
Thanks for the response.
If the issue is persists, please submit a support ticket to investigate the issue.
Please share the support ticket number here for reference.
If this post helps, then please consider Accept it as the solution to help the other members find it more
If this post was helpful may I ask you to mark it as solution and click on thumb symbol?have same issue, have followed all the steps listed in this chat and had no luck, what should be next steps?
I'm also facing the issue when i'm able to refresh and see the data in desktop. but when i publish in workspace i'll be able to see till the dataset refresh once it is done values goes blank. could you pleas help me to fix this
I have exactly the same issue.
In desktop, the change shows up, in web it doesnt.
In my case the dataset is "connected" to a dataflow.
Did you already solve the problem?
