Forum Discussion
ksicard2430
3 years agoHelper I
Power BI Data Gateway
Hello, I have a power BI data gateway installed on a client's network but the username associated with that data gateway is my microsoft login that isn't in their domain. I need to be able to con...
GilbertQ
3 years agoSuper User
Hi ksicard2430
You will have to go into the Power BI Service and then go to the "Manage Gateways and Connections"
Then click on the "On-Premise data Gateway", then where you see the three dots ... click on manage users. Next add in the email address and make sure that it has Admin permissions. Then click Save.
Once that is done, go back to the Gateway and sign in with admin account you added above.
ksicard2430
3 years agoHelper I
GilbertQ I'm still having issues with the gateway disconnecting. Is there a way to set a user credential outside of my domain as the data gateway login?
- GilbertQ3 years agoSuper User
Hi ksicard2430
I have not attemped that in the past I would suggest only using an internal domain name. Going across domains for other data sources is very difficult to get working.