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Sid07101982's avatar
Sid07101982
Regular Visitor
10 years ago

Power BI Analysis Services Connector Issues

Hi Fellows,

 

I am new to this and getting below error when I am trying to add a data source to new Power Bi enterprise gateway. I have checked user has correct permissions and I am using FQDN for server and user. 

 

Can it be realted to ports, do we need to open the ports listed here "https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-enterprise/#ports"  on server as well or just where enterprise gateway is installed. 

 

Thanks ,

 

Sid

 

Power BI

Unable to connect: We encountered an error while trying to connect to ************** Details: "Unknown error in Enterprise Gateway."Hide details
Activity ID:828bde6c-26e2-451e-a00f-07224472ba17
Request ID:2439f57c-b340-5aa1-3f9c-23c768743077
Cluster URI:https://wabi-australia-southeast-redirect.analysis.windows.net
Status code:400
Error Code:DM_GWPipeline_UnknownError
Time:Thu Jun 09 2016 09:47:12 GMT+1000 (AUS Eastern Standard Time)
Version:13.0.1100.682

5 Replies

  • dimazaid's avatar
    dimazaid
    Microsoft Employee

    hi Sid07101982,
    Is the error showing "******"? or did you add it to hide your server name? If the error is showing this then I think I know what the problem is. If not, what do you see in the Gateway logs? 

    C:\Users\PBIEgwService\AppData\Local\Microsoft\Power BI Enterprise Gateway\EnterpriseGateway*.log

     

    • Sid07101982's avatar
      Sid07101982
      Regular Visitor

      Hi dimazaid,

       

      That was to hide the server. Below is the log, not sure what to check in it. I read about UPN yesterday that Power BI connects to SSAS server using  the login name in app.powerbi . Can that be the issue ? 

       

      Starting trace on 9/06/2016 12:39:03 AM UTC
      Version: 13.0.1500.158
      
      
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:03.7848764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	77C42AFE [DM.EnterpriseGateway] Starting Enterprise gateway service
      DM.EnterpriseGateway Error: 0 : 2016-06-09T00:39:03.7948764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	806193F3 [DM.EnterpriseGateway] Error getting or creating Windows event log: The source was not found, but some or all event logs could not be searched.  Inaccessible logs: Security.
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:04.0548764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	D1BCCC47 [DM.GatewayCore] Setting thread pool worker threads = 300, min completion port threads = 300
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:04.0548764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	B1482368 [DM.EnterpriseGateway] Service OnStart
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:04.0648764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	06EC9A10 [DM.GatewayCore] New runner was explicitly started on the 'Configuration service' controller
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:04.0648764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	5FBD3146 [DM.GatewayCore] Attempting to create and start service host for 'Configuration service'
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:04.0948764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	79BDE466 [DM.GatewayCore] Configuration service started
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:04.0948764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	8F619B72 [DM.GatewayCore] Successfully created and started service host for 'Configuration service'
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:05.2848764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	CAB8F9C3 [DM.GatewayCore] Attempting to create and start service host for 'Transfer service'
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:05.3348764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	F3B572FA [DM.GatewayCore] Using configured 'AutoDetect' for ServiceBus ConnectivityMode
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:05.3948764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	3F2593B6 [DM.GatewayCore] Creating GatewayTransferServiceHost against 'sb://wabi-australia-southeast-relay32.servicebus.windows.net/ffc079e7-2097-4903-ab30-a6720dfcc877/' with following binding configuration: {"ReliableSession":{"Enabled":false,"Ordered":true,"InactivityTimeout":"00:10:00"},"HostNameComparisonMode":0,"ConnectionMode":0,"TransferMode":0,"MaxBufferPoolSize":8500000,"MaxBufferSize":8500000,"MaxConnections":1500,"ListenBacklog":10,"IsDynamic":false,"MaxReceivedMessageSize":8500000,"ReaderQuotas":{"MaxStringContentLength":8192,"MaxArrayLength":16384,"MaxBytesPerRead":4096,"MaxDepth":32,"MaxNameTableCharCount":16384,"ModifiedQuotas":0},"Scheme":"sb","EnvelopeVersion":{"NextDestinationActorValue":"http://www.w3.org/2003/05/soap-envelope/role/next"},"Security":{"Mode":1,"RelayClientAuthenticationType":0,"Transport":{"ProtectionLevel":2},"Message":{"ClientCredentialType":1,"AlgorithmSuite":"Default"}},"CloseTimeout":"00:01:00","Name":"GatewayServiceBusTransferBinding","OpenTimeout":"00:01:00","ReceiveTimeout":"06:00:00","MessageVersion":"Default","SendTimeout":"00:01:00"}
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:50.7618764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	500124B1 [DM.GatewayCore] Transfer service started
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:50.7618764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	F6D2DCE0 [DM.GatewayCore]   <ii>sb://wabi-australia-southeast-relay32.servicebus.windows.net/ffc079e7-2097-4903-ab30-a6720dfcc877/</ii>
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:39:50.7818764Z DM.EnterpriseGateway	00000000-0000-0000-0000-000000000000	00000000-0000-0000-0000-000000000000	0000	00000000-0000-0000-0000-000000000000	0E6D6CC9 [DM.GatewayCore] Successfully created and started service host for 'Transfer service'
      DM.EnterpriseGateway Information: 0 : 2016-06-09T00:43:58.0478764Z DM.EnterpriseGateway	131f2312-e93b-48f3-a9bf-d59e58e47743	eab20954-cdce-0e22-d950-8026099a29e3	MGPP	8d92d16d-2627-03d6-2d9a-d1e02abce5ee	A08BF3B6 [DM.GatewayCore] Deserialized TestGatewayConnectionRequest, executing
       
      • dimazaid's avatar
        dimazaid
        Microsoft Employee

        I can't see the error in the logs either looking at the timing. 
        Can you try adding it again? Is this the only file in the logs' folder?