Forum Discussion
Power BI Alert not triggering emails
We are currently facing an issue with Microsoft Power BI data alerts. The alert is configured on a dashboard tile, but the alert emails are not being triggered even when the specified threshold conditions are met. The dataset refresh is completing successfully, but no alert notifications are being received.
I have tried creating alerts with lower thersholds, created new alerst, just added myself as receipient, nothing is working, it used to work earlier and now it stopped working for the past 2 months with no subscription change.
Could anyone please help to investigate the cause of this issue?
3 Replies
- lbendlinSuper User
Activator is notoriously fragile. If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .- v-achippaCommunity Support
Hi jayashreedjs,
Thank you for reaching out to Microsoft Fabric Community.
Thank you lbendlin for the prompt response.
As we haven’t heard back from you, we wanted to kindly follow up to check if your issue is resolved? or have you raised a support ticket?
Thanks and regards,
Anjan Kumar Chippa
- hs28Advocate I
Hi jayashreedjs we had similar issues. Make sure you are using the default visual card as in the screenshot below:
If you click in the Restore default visuals you will be able to get the visual in the Visualizations Panel.