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ksivaganesh99's avatar
ksivaganesh99
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6 years ago

Power BI APP throwing permission error for the first time users

Hi all, We have developed a report and pushed to report workspace which consumes a dataset from Power BI service dataset in other workspace (dataset workspace). Then published an APP from the report...
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ksivaganesh99's avatar
ksivaganesh99
Icon for Helper II rankHelper II
6 years ago

Hi Anonymous ,

 

Thank you for the reply. I enabled auto install feature and shared the APP url directly to the end users. To your point yes they all are first time Power BI users.

 

For the first time when user opens the URL it is asking for login and post login it is throwing the error that they don't have permission (attached the screenshot in the main query). When user refresh s the page APP is rendering.

 

Any help is highly appreciated 😊

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi ksivaganesh99 ,

It's the "refresh the page" part that is confusing me. 

How are you granting permissions to the app -- did you select entire org or enter individual emails?  For the App permissions screen below, exactly how are you filling this out?

 

You write that you "enabled auto install feature and shared the APP url directly to the end users".... so you did both of these things?  Did the users experience the same problem whether they used the auto-installed version of the app AND when they used the link?

Thanks,

Michele

 

  • ksivaganesh99's avatar
    ksivaganesh99
    Icon for Helper II rankHelper II
    6 years ago

    Hi Anonymous ,

     

    "Refersh the page" means reloading the browser (browser refresh) page.

     

    Permissions to APP-- Added a security group and added it to the permissions list

     

    Ya I enabled "auto install" option. This is happening only when the user is clicking on the direct link.

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi ksivaganesh99 

      I'm thinking that this is a small bug. 

      IF your users can click on the app itself (you said you are setting it to auto-install), and they do not get this error and the app opens fine,

      BUT your same users click on the link you send them in email/txt, they do get this error

      THEN it sounds like a bug. 

       

      You could search the Issues site first, to see if anyone else has reported this:.  To search the Support site and to submit a ticket, visit https://powerbi.microsoft.com/support/.

       

      HTH,

      Michele