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DKHUghes55
Frequent Visitor

Power BI APP access For External users - Invalid Content Provider

Hi Fabric Community,

I have an issue sharing a Power BI app to external users.

We are using audiences to control access to the reports in the app.

The external users are listed in our Azure AD.

The error message they get is 

We Couldn't install [App Name]

ServerError_ContentProvider_InvalidContentProvider.

 

I've checked their access to the APP in the Audience and there are reports visible to them.

Any Ideas where to check next?

Thanks in advance.

DKHughes55

1 ACCEPTED SOLUTION
DKHUghes55
Frequent Visitor

Update:  It was an issue with the external client's firewall.  They opened the port to Power BI Service to fix the issue.

 

DKHughes55

View solution in original post

2 REPLIES 2
DKHUghes55
Frequent Visitor

Update:  It was an issue with the external client's firewall.  They opened the port to Power BI Service to fix the issue.

 

DKHughes55

lbendlin
Super User
Super User

tell them to log out of Power BI and then log in with the guest account you have set up.

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