Pin Functionality for External Users

Hi isabelacinca ,

According to your description, this is not directly related to whether it is an external user or not. Being able to use the pin function depends largely on whether the user has editing privileges. I've done tests and even if a member is internal to the organization, if they only have read permissions, they still can't use the pin function.

If you want to make external users use the pin function on the report。Power BI enables sharing content with external guest users through Azure Active Directory Business-to-Business (Azure AD B2B). By using Azure AD B2B, your organization enables and governs sharing with external users in a central place. 

After successful invitation, you can enable the following functions in the admin portal to enable external users to use the pin function.

For more details, you can read related document link as below.

Distribute content to external guest users with Azure AD B2B - Power BI | Microsoft Docs

If the problem is still not resolved, please provide detailed error information and related operation screenshoots. Looking forward to your feedback.

Best Regards,
Henry

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