Hi @beppe_62 ,
Please check if the Visual header is turned off in this visual format? Is the option "Hide the visual header in reading view" selected in Service's report settings or Desktop's report settings? These actions will cause the visual header to be invisible.
If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @beppe_62 ,
Please check if the Visual header is turned off in this visual format? Is the option "Hide the visual header in reading view" selected in Service's report settings or Desktop's report settings? These actions will cause the visual header to be invisible.
If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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