Forum Discussion

starmoonknight's avatar
starmoonknight
Helper II
9 years ago

Personal gateway-invalid windows credential for analysis cube data source

Dear all,   I just reinstalled my OS thus have the latest PBI desktop and new On-premises data gate way (personal mode).    After I signed in the gateway, it asked me to update my credentials for...
Need Help
v-ljerr-msft's avatar
v-ljerr-msft
Microsoft Employee
9 years ago

Hi starmoonknight,

 

According to your description above, I have tested it on my environment, and cannot reproduce the same issue. So I would suggest you create a support ticket on Power BI Support for better assistance on it. :smileyhappy:

 

Regards

starmoonknight's avatar
starmoonknight
Helper II
9 years ago

Hi v-ljerr-msft,

 

Thanks for the reply. So many factors could cause this issue especially I had just reinstalled my OS. I'm contacting PBI staff to follow this up.

 

Cheers

  • nickgraves's avatar
    nickgraves
    Frequent Visitor
    9 years ago

    Did you manage to resolve this ? as I have exactly the same issue everything OK apart from a cube connections which I cannot set the credentials for. (Works in desktop)

    Cheers

    Nick

     

    • starmoonknight's avatar
      starmoonknight
      Helper II
      9 years ago

      Hi nickgraves,

       

       

      I've posted the questions here as well, but no further response from PBI team yet. Maybe you could reply to that post to raise the urgency of this issue.

       

      Cheers,