Forum Discussion
Personal Gateway shutting down while computer is on
Hi Anonymous ,
Maybe this is the cause.
The on-premises data gateway (personal mode) can run only as an application. When your personal login account goes offline, the personal gateway is offline. You need to log in again to wake up the personal gateway.
Best Regards,
Icey
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community SupportHi Anonymous ,
Maybe this is the cause.
The on-premises data gateway (personal mode) can run only as an application. When your personal login account goes offline, the personal gateway is offline. You need to log in again to wake up the personal gateway.
Best Regards,
Icey
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Icey ,
You're suggesting that the personal gateway runs as an application and the on-premise runs as a service. So when the VM sleeps/goes offline only the application is stopped but the service can run with an offline account.
That is a super interesting idea, I'll look to see if there's a way to confirm.
Unrelatedly odd, is that the power settings on the VM are set to never sleep but I have seen it go to the lock screen before.
Thanks for the idea and reference
- GilbertQ
Super User
Let us know if you find a solution, it would be good for others to know.
