Forum Discussion
Kassie
6 years agoNew Member
Personal Gateway not appearing
I have downloaded the personal gateway and installed it successfully. However if I go on to the BI web app, it does not appear under settings. The show Gateway toggle is also grayed out. Please help.
Anonymous
6 years agoNot applicable
Ah. I see now. I experienced that my first time as well. I suggest uninstalling the gateway(s) and reinstalling it. If the issue persists trying installing the non-personal gateway to see if it shows up. Make sure you are installing the most recent version Here: https://docs.microsoft.com/en-us/power-bi/service-gateway-personal-mode about a third of the way down the page.
Kassie
6 years agoNew Member
Thank you. I have already reinstalled it, but still... I'll try the other solution and let you know.