Forum Discussion
powerbipat
10 years agoFrequent Visitor
Personal Gateway issue
Hello, I am not able to refresh the data from the cloud using personal gateway. I created a report using Power BI desktop (Import data) against a On-Prem SQL database and published it to the c...
powerbipat
10 years agoFrequent Visitor
I confirmed this is a proxy server related issue. I was able to refresh the data using my personal gateway when I used a wireless connection that does not go through the proxy server.
v-qiuyu-msft
10 years agoCommunity Support
Hi powerbipat,
As you have found the issue is related to proxy server, I'm afraid we can't help much on Power BI forum side. I would suggest you ask network administrator for help to go deep. Or you can open a support ticket to get dedicated support.
Thanks for your understanding and support.
Best Regards,
Qiuyun Yu