Forum Discussion

vasim07's avatar
vasim07
Helper I
10 years ago

Personal Gateway firewall problem.

Hi,

 

Personal Gateway works very well.

But when I'm connected to my organisation's network (internet) it stops working. I get the following error.

 

 

I spoke to my IT department, they told me its because of firewall protection and they need the path/url to unblock it. We tried adding app.powerbi.com but problem still persist.

 

Any help on what could be the issue/resolution.

 

Regards,

Vasim

 

Need Help

3 Replies

    • vasim07's avatar
      vasim07
      Helper I
      10 years ago

      Thanks Mitsu,

       

      Upon checking 443 is not working on my network.

      How do I change the default from 443 to 5671.

       

      Port 5671 is open.

       

      Thanks

      • mitsu's avatar
        mitsu
        Resolver IV
        10 years ago

        I am not sure if there is a way to change the Outbound port . Would let someone else respond to this if they know a way to do so .

         

        Regards,

        Mitsu