Personal Gateway firewall problem.

[vasim07]

Hi,

Personal Gateway works very well.

But when I'm connected to my organisation's network (internet) it stops working. I get the following error.

I spoke to my IT department, they told me its because of firewall protection and they need the path/url to unblock it. We tried adding app.powerbi.com but problem still persist.

Any help on what could be the issue/resolution.

Regards,

Vasim

[mitsu]

Power BI Personal Gateway communicates on outbound ports: TCP 443 (default), 5671, 5672, 9350 thru 9354. The Gateway does not require inbound ports. If you have these outbound ports open the Personal gateway should work well . 

You can find more details on the same on the following article

https://powerbi.microsoft.com/en-us/documentation/powerbi-personal-gateway/

Hope this helps !

Thanks,

Mitsu

[vasim07]

Thanks Mitsu,

Upon checking 443 is not working on my network.

How do I change the default from 443 to 5671.

Port 5671 is open.

Thanks

[mitsu]

I am not sure if there is a way to change the Outbound port . Would let someone else respond to this if they know a way to do so .

Regards,

Mitsu