Forum Discussion
[Personal Gateway Upgrade required] The On-premises data gateway (personal mode) is now available
I'm unable to get the new gateway to work.
I uninstalled the old gateway, but am receiving the below error when installing the new. I looked, and the pbiegwservice doesn't exist in my services. So i'm thinking it didn't get created properly? I've tried installing 5 times now, with uninstalling, removing folders, and restarting and still no luck.
Failed to update gateway details. Please try again.
This request operation sent to net.pipe://localhost/powerbi/personalgatewayconfiguration/service did not receive a reply within the configured timeout (00:01:00). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.
Server stack trace:
at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.PowerBI.DataMovement.Pipeline.InternalContracts.IGatewayConfigurationService.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request)
- Iguberkov9 years agoRegular Visitor
I have exactly the same problem as Anonymous. Got the notification to upgrade, thing didn;t go well. Uninstalled the old personal gateway, tried to install the new one and received the same error. Already tried several installs/uninstalls, restarts. Everything else was working correctly before, so your help on this one would be appreciated.
- dsynan9 years ago
Advocate III
This worked for me and was provided by the MS support team...
%localappdata%\Microsoft\On-premises data gateway (personal mode)\Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.dll.config change the value to Https
<setting name="ServiceBusSystemConnectivityModeString" serializeAs="String">
<value>Https</value>
</setting>
Then kill the Microsoft.PowerBI.DataMovement.PersonalGateway.exe process from task manager and restart configuration.