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keithdbates's avatar
keithdbates
Frequent Visitor
9 years ago

Personal Gateway - Unable to Save Credentials - Blank Password

Hello,   I have a personal gateway refreshing a dataset based on two data sources.  One is a sharepoint online site and the other is an ODBC connection to a Progress DB.  Up until last week the ref...
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v-huizhn-msft's avatar
v-huizhn-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi keithdbates,

Try to sign in using your account and password, and check if it works fine. Could you please share a screenshot for use?

Best Regards,
Angelia

keithdbates's avatar
keithdbates
Frequent Visitor
9 years ago

v-huizhn-msft The error occurs when trying to enter the credentials that worked previously (and still work when using Power BI Desktop and/or any other tool to the DB using ODBC connection).  Only the PowerBI Gateway is failing.  Here is the error:

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Hi keithdbates,

    You edit the data resource credentials, right? If it is, please use the OAuth2 authentication instead of the Basic authentication method.

    Best Regards,
    Angelia

    • keithdbates's avatar
      keithdbates
      Frequent Visitor
      9 years ago

      hi v-huizhn-msft

       

      Yes, i edited the data source and entered credentials.  Unfortunately an ODBC data source to a Progress DB does not have OAuth2 as an option.  Only Windows and Basic.  The Windows option does not have valid credentials.  Our source owners have only provided basic DB username options at this time.  Any other ideas?

       

      Keith