Forum Discussion
Rebennett99
9 years agoFrequent Visitor
Personal Gateway: Please uninstall the current version first.
The personal gateway was working fine through Friday, August 4. Monday, August 7 it wasn't working and I couldn't get it to start. I uninstalled the Personal Gateway using Programs and Features - o...
- 9 years ago
Hi Rebennett99,
Sorry for the inconvenience.
Did you follow this blog? Please take it serious if you want to make changes to the registry.
Maybe you could find the log files here: C:\Users\{your current user}\AppData\Local\Temp. Reference: powerbi-admin-troubleshooting-power-bi-personal-gateway.
Best Regards!
Dale
v-jiascu-msft
Microsoft Employee
9 years agoHi Rebennett99,
Maybe these posts can help you.
1. cannot-uninstall-power-bi-personal-gateway. Key words: ccleaner.
2. Can-t-uninstall-on-premise-gateway. Key words: restart, retry.
3. failure-installing-the-power-bi-personal-gateway. Key words: official blog.
Best Regards!
Dale