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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Personal Gateway Issue - Cannot manual refresh by other admin accounts in the workspace

Hi,   Due to some limitation, my company can only use personal gateway to refresh PBI reports. For schedule refreshing mode, everything works fine.   However, if we would like to manually refresh...
Need Help
  • v-lionel-msft's avatar
    v-lionel-msft
    5 years ago

    Hi Anonymous ,

     

    I got the error message.

    The personal gateway does not support multiple users.

    Other administrator accounts must take over this dataset and configure the gateway to refresh.

     

     

     

     

    Best regards,
    Lionel Chen

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

ellgraa's avatar
ellgraa
Frequent Visitor
2 years ago

Hi Jason, 
Sorry to bring this topic back up again after so long, but did you manage to go around this issue? I am in the complete same boat: I am using python script to upload data for the enterprise but the existing power BI service only supports personal gateway. 

Elizabeth