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Anonymous's avatar
Anonymous
Not applicable
5 years ago
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Personal Gateway Issue - Cannot manual refresh by other admin accounts in the workspace

Hi,   Due to some limitation, my company can only use personal gateway to refresh PBI reports. For schedule refreshing mode, everything works fine.   However, if we would like to manually refresh...
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  • v-lionel-msft's avatar
    v-lionel-msft
    5 years ago

    Hi Anonymous ,

     

    I got the error message.

    The personal gateway does not support multiple users.

    Other administrator accounts must take over this dataset and configure the gateway to refresh.

     

     

     

     

    Best regards,
    Lionel Chen

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

v-lionel-msft's avatar
v-lionel-msft
Icon for Community Support rankCommunity Support
5 years ago

Hi Anonymous ,

 

I got the error message.

The personal gateway does not support multiple users.

Other administrator accounts must take over this dataset and configure the gateway to refresh.

 

 

 

 

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.