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Developer_user's avatar
Developer_user
Frequent Visitor
2 years ago

Persistent Refresh Failures in Power BI Service

We have been experiencing a persistent issue with our Power BI Service for the past few months, and despite our efforts to resolve it using various solutions available online, we have been unable to achieve a resolution.

 

Issue: Every day, a few reports in our Power BI Service are encountering refresh failures with the following error message: "The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support"

 

error json:

 

error": 
"code": "DM_GWPipeline_Gateway_MashupDataAccessError",
"pbi.error": {
"code": "DM_GWPipeline_Gateway_MashupDataAccessError",
"parameters": {}

 

"detail": {
"type": 1,
"value": "<ccon>ODBC: ERROR [08S01] server closed the connection unexpectedly\n\tThis probably means the server terminated abnormally\n\tbefore or while processing the request.\n;\nThe connection has been lost</ccon>"}

 

 

 

 

 

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi  Developer_user 

    So what are the data sources corresponding to these reports ? Can these reports  be refreshed normally before?

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Developer_user's avatar
      Developer_user
      Frequent Visitor

      Yes, it was refreshing in the past, but we have been experiencing this issue for the past few months.

      We are only using Postgres as a data source.