Paginated report subscriptions not saving, unable to delete existing

[MarkPalmberg]

I'm an admin on a workspace (via a mail enabled security group), and I:

• Can't see the full list of users who I know have active, working subscriptions in the workspace
• Can't create a paginated report subscription that persists after saving.

I worked with a user today to confirm that she, too, is unable to save a paginated report subscription. She's also unable to delete an existing subscription (I don't know when it was created...I can't see it in the workspace).

[v-yadongf-msft]

Hi @MarkPalmberg 

According to the reply from the product group, fix for this bug expected to be ported to the new released software (may take a while). Please be patient for the update. Thanks for your understanding!

Best regards,

Yadong Fang

[v-yadongf-msft · Accepted solution]

Hi @MarkPalmberg ,

This issue has been confirmed as an ICM, the ID is 335425514. If there is any progress, I will come back and update .

Best regards,

Yadong Fang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[MarkPalmberg]

@v-yadongf-msft any update here? I can confirm that paginated report subscriptions in the service are still not functioning properly in our tenant.

[MarkPalmberg]

Hi, @v-yadongf-msft . Thanks for your reply. I don't know what an ICM is, nor how to reference the ID number you shared. Is there somewhere I can see more details on this issue? I'm hoping to share some information in an outage notification at my organization so folks know why their subscriptions are failing/can't be changed. Thanks!

[v-yadongf-msft]

Hi @MarkPalmberg ,

ICM is a platform for Microsoft to report incidents and communicate with the Product Group team. It is temporarily closed to the public.

According to the reply from the product group, your first issue has been fixed. You can see the full list of users who have active, working subscriptions in the workspace. As for the other issue, if there is any progress, I will come back and update .

Best regards,

Yadong Fang

[MarkPalmberg]

@v-yadongf-msft this is actually *not* fixed in my tenant:

You can see the full list of users who have active, working subscriptions in the workspace.

[MarkPalmberg]

After additional digging, I suspect that what's going on here is that the subscriptions I can't see were created by my users in the app, which apparently hides them from Power BI admins (I'm not sure how it's helpful to me, as an admin, to see only some subscriptions running against my workspaces). Can I even get to these via the Power BI REST API?

Even so, I don't see any of my own subscriptions (in fact, I see none) when I go to My workspace and try to see all my subscriptions across all workspaces.

[MarkPalmberg]

Thank you. I really appreciate this additional information.