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KenH_1's avatar
KenH_1
Regular Visitor
4 years ago
Solved

Paginated Reports

I have a number of Paginated Reports, cobverted from SSRS RDL files. Each is set up in a premium workpsace and use an On Premise Gateway.

Each report is created and published by a pro licence user.

When a user loads the report, sometimes it loads first time and sometimes you have to refresh the browser, but in every case, if you change a report parameter and click  the view report button, every user is presented with an error message as below

 

Unable to render paginated report
 

Could not connect to the data source.

If you contact support, please provide these details.

How can this be resolved?

  • For the reports, make sure all the data sources are configured with a good gateway connection.

     

    You can also check the gateway logs. They might have some information that is useful to help figure out why the reports do not connect to the data source.

6 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi KenH_1 ,

    I have found a similar post, please refer to it to see if it helps you.

    Solved: Re: Unable to render paginated report - Microsoft Power BI Community

    If I have misunderstand your meaning, please provide more details.

     

    Best Regards

    Community Support Team _ Polly

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Hi KenH_1 

     

    Does this happen for all paginated reports or just one paginated report?

     

    The reason that I am asking is because if it is in one paginated report then there might be an issue with the way the report parameter and associated data source is configured?

     

    Does the paginated report run successfully in the Power BI report builder?

    • KenH_1's avatar
      KenH_1
      Regular Visitor

      Hi GilbertQ , thanks for the quick response. It happens with all the paginated reports we have currently published.

      All of them run successfully in report builder.

      If you have any ideas on how to fix it, i am all ears.

       

      Thanks

      Ken_H1

      • bradsy's avatar
        bradsy
        Icon for Microsoft Employee rankMicrosoft Employee

        For the reports, make sure all the data sources are configured with a good gateway connection.

         

        You can also check the gateway logs. They might have some information that is useful to help figure out why the reports do not connect to the data source.

  • Hi KenH_1 

     

    What happens if you create a report without a parameter does it successfully work?


    You might have to troubleshoot it by adding items to the report until if fails