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C_PriceOH's avatar
C_PriceOH
Frequent Visitor
2 years ago
Solved

Paginated Report - Session Expired Error

Hi!   I'm running into the error below when opening paginated reports that are uploaded to the PBI Service workspace. For background, these reports were running correctly a few days ago and haven't...
Error updating
Paginated Reports
Session Timeout
  • C_PriceOH's avatar
    C_PriceOH
    2 years ago

    Morning Anonymous, the issue was identified an internal issue with my company's network settings. If anyone else runs into a similar issue, I think it would be best to reach out to your Power BI admin and network admin to troubleshoot. 

C_PriceOH's avatar
C_PriceOH
Frequent Visitor
2 years ago

Thanks for the response! I did some additional testing and I found out that I can properly load the reports using my personal wifi, but not on my company's network. I'm assuming a browser setting needs changed?

 

Thanks!

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi C_PriceOH ,

I think you can't access it on the corporate network because sometimes the corporate network doesn't have the permissions needed to access the Power BI service URL, and corporate firewalls or proxy servers may block access to certain sites.

Although you mentioned that browser settings might need to be changed, it’s more likely related to network access. However, it doesn’t hurt to clear your browser cache and cookies, or try accessing the reports using a different browser to rule out any browser-specific issues.

 

 

 

Best Regards

Yilong Zhou

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